Privacy Policy
Last updated: 27 July 2026
This policy explains what information we collect, why we collect it and the choices you have. We are based in Portugal, so the General Data Protection Regulation applies to everything described here.
Who is responsible
Stilo, Rua Fradesso da Silveira 4, 1300-609 Lisboa, Portugal, is the controller of the personal data described here. For any question about your data, write to hello@wearstilo.com.
What we collect
When you place an order or contact us, we collect the details needed to serve you: your name, contact information, shipping address and order history. Payment details are handled by our payment provider and are not stored by us. We also collect basic technical information about how the site is used.
How we use it
We use your information to process orders, arrange delivery, answer your questions, meet our accounting obligations and, only if you have agreed, to send occasional updates. You can unsubscribe from updates at any time.
Legal basis
We process your order details to perform our contract with you, keep invoicing records because the law requires it, send marketing only with your consent, and use limited analytics on the basis of our legitimate interest in understanding how the site is used.
Sharing
We share information only with the services that help us fulfil your order — our payment provider, our carriers, and the platform this store runs on — and only to the extent they need it. Where data is handled outside the European Economic Area, it is covered by the safeguards the GDPR requires. We do not sell your data.
Cookies
Our site uses cookies to keep it working, remember your bag and understand how the site is used. You can manage or disable cookies in your browser settings at any time.
Retention
We keep your information only as long as needed to serve you and to meet our legal and accounting obligations, after which it is deleted or anonymised.
Your rights
You may ask to see, correct, delete or receive a copy of the information we hold about you, object to how we use it, or withdraw your consent. Write to us and we will respond within one month. If you are not satisfied, you may complain to the Portuguese data protection authority, the CNPD, or to the authority in your own country.